Studio Guidelines

We have a strict no late-entry policy. Please arrive 10 minutes before the start time of class. Most of our rooms are dark – you don’t want to get lost in there! Our Cycle room has steps, and our Barre, Yoga, Build, and Box classes have props that you don't want to trip on. Your safety is our priority, so we kindly ask that you allow time to get properly setup before class starts.

Please note, if you have not checked-in 2 minutes prior to class start time, your spot will be given to another student on the waitlist.

We require a minimum of 3 people to hold class. We will cancel the class 1 hour prior, and you will be notified.

Our classes range from 45-60 minutes. Always check the schedule.

The yoga room is heated, using infrared heating technology and gets to between 85-95 degrees.

Please leave your cell phone out of our studio space. We have complimentary lockers to store all your belongings during class. Selfies can be taken after class!

You must be age 14 or older to practice at our studio.

Yoga mats, cycle shoes, grip towels, and boxing gloves/wraps are available to rent so you can travel light. We provide complimentary sweat towels for each class.

Our studio only accepts credit/debit cards. We do not accept cash payments.

Pre-Booking can be done 48 hours prior to class time (72 hours prior to class time for Elite Members Only).

We do not allow late entry to any classes or workshops for safety reasons.

If you arrive within 2 minutes after the start of class, a crew member will safely guide you in. If you arrive 2 minutes after class starts, we will not be able to allow you into the room. NO EXCEPTIONS CAN BE MADE.

If you need to cancel, please text or call the studio a minimum of 10 hours before classes between 5:30 am and 12:15 pm, (including weekend classes), or a minimum of 8 hours before classes between 4:30 pm and 6:30 pm to avoid being charged.

Once your spot is canceled it is bookable for others and if you are a class card holder the class will be returned to your account for use at a future date.

If you late-cancel, members will be charged $10 and class card holders will lose a session.

All late-cancel fees will automatically be charged to your credit card on file.

SINGLE CLASS & CLASS PACKAGES: if you do not show up to class and do not cancel, your class will still be deducted from your account.

MEMBERSHIPS: If you do not show up to class this is considered a No-Show. You will be charged $15. All no show fees will automatically be charged to your credit card on file.

WORKSHOPS & RETREATS: You must cancel within 24 hours or more to receive credit for another workshop. If you cancel with less than 24 hours notice, the cost of the workshop or retreat will be deducted from your account.

We do NOT offer refunds on any Single Classes, Class Packages, Unlimited Memberships, Workshops or apparel and merchandise.

We do NOT offer extensions on Single Classes, Class Packages or Unlimited Memberships.

All Class Packages, Unlimited Memberships, and Workshops are non-transferable.

CYB's New Client Special must be used by the original purchasing client.

All Unlimited Memberships and Workshops may not to be shared with any other student, client or member. [Class Cards are shareable.]

Contracts are billed on a monthly recurring basis. Your membership begins on the date of purchase.

Contracts have a 3 month commitment for Prime and Excel, and a 6 month commitment for Elite.

To cancel your membership, please email info@cybstudios.com. A 7-day notice is required before we can cancel your membership.

You can freeze your membership for 30 days. The fee to freeze your membership is $25 and requires a 7-day notice. Please email info@cybstudios.com to freeze you membership.

Early Termination Fee: CYB will charge 50% of the remaining balance of your contract for early cancellations.

If it is lost CYB is not responsible and if it is Found we are happy to be your hero! CYB donates Lost & Found items that are not claimed.

Please email the studio directly and info@cybstudios.com for any items you may have left behind,